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Q How long is your warranty?
A Our warranty is one year. Before delivery, we will check out every single helmet carefully. Please keep us informed if there is quality problem.
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Q Could you make the mold based on our 3D file?
A Yes, we offer mold making service. You could send us your 3D file or rough drawing, then we will make a helmet prototype for your confirmation. After everything is confirmed, we will move on mold making, which takes about 40 days.
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Q Could I place a trial order before bulk purchase?
A Yes, it’s no problem. A test order is also welcomed.
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Q How can I get samples?
A Please tell me the model and details. Samples fee is charged based on your requirement. And shipping cost is paid by buyer.
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Q What is your delivery time?
A After receiving 30% deposit and all production information, it takes about 30-40 working days. It depends on the quantity and requirement.
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Q What is your payment terms?
A Our traditional terms is to pay 30% deposit before mass production, and 70% balance payment before shipment.
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Q What is your MOQ?
A Our MOQ is 300pcs per model. If less than MOQ, price will be 5% higher.
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Q Can I make brand logo on the products?
A Yes, we provide OEM service such as custom helmet color, your brand logo on the helmet or custom package.
