Home » Service » FAQ
  • Q How long is your warranty?

    A Our warranty is one year. Before delivery, we will check out every single helmet carefully. Please keep us informed if there is quality problem. 
  • Q Could you make the mold based on our 3D file?

    A Yes, we offer mold making service. You could send us your 3D file or rough drawing, then we will make a helmet prototype for your confirmation. After everything is confirmed, we will move on mold making, which takes about 40 days.
  • Q Could I place a trial order before bulk purchase?

    A Yes, it’s no problem. A test order is also welcomed.
  • Q How can I get samples?

    A Please tell me the model and details. Samples fee is charged based on your requirement. And shipping cost is paid by buyer.
  • Q What is your delivery time?

    A After receiving 30% deposit and all production information, it takes about 30-40 working days. It depends on the quantity and requirement.
  • Q What is your payment terms?

    A Our traditional terms is to pay 30% deposit before mass production, and 70% balance payment before shipment.
  • Q What is your MOQ?

    A Our MOQ is 300pcs per model. If less than MOQ, price will be 5% higher.
  • Q Can I make brand logo on the products?

    A Yes, we provide OEM service such as custom helmet color, your brand logo on the helmet or custom package.
Add: Room 301, Wanjin Gaoxin Industrial Park, Qiaoxin West Road No. 2, Qiaotou Town, Dongguan, China
Tel/WhatsApp: +86-18926863796



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